Terms of Service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Intro service operated by Intro ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

• Your Content, Your Rights. You retain full ownership of all icebreakers and content generated for you. We don't review, inspect, or claim any rights to your generated content.
• 30-Day Money Back. Not satisfied? Get a full refund within 30 days of your subscription payment, no questions asked.
• Privacy First. Your icebreakers are fully private. We don't monitor, review, or access your generated content.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

Account Registration & Security

To use our Service, you must authenticate through LinkedIn OAuth. You are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

"We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with LinkedIn Corporation, or any of its subsidiaries or affiliates."

You must be at least 16 years old to use our Service. By using our Service, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms.

Subscriptions & Payments

Our Service offers various subscription plans with different features and usage limits. When you subscribe to a paid plan, you agree to pay the subscription fees indicated for that plan. Payments will be charged on a recurring basis using your selected payment method through our payment processor, Stripe.

Billing: Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Your subscription will automatically renew unless you cancel it before the renewal date.

Refunds: We offer a 30-day money-back guarantee. If you're not satisfied with our Service, you can request a full refund within 30 days of your payment. After 30 days, subscription fees are non-refundable.

Cancellation: You can cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

Service Usage & Limitations

Your use of our Service is subject to the following limitations:

• Usage limits based on your subscription plan (e.g., number of icebreakers per month)
• API rate limiting: Maximum 60 requests per minute
• Extension rate limiting: Maximum 100 profile analyses per hour
• Fair use policy to prevent abuse and ensure service quality for all users

Prohibited Uses

You agree not to use our Service for any illegal or unauthorized purpose. Specifically, you must not:

• Use the Service for any illegal activities or to promote illegal activities
• Generate or use icebreakers for harassment, spam, or offensive purposes
• Violate LinkedIn's Terms of Service or any applicable laws
• Attempt to bypass any usage limits or security measures
• Reverse engineer, decompile, or disassemble our software
• Use automated systems or bots to access our Service

Violations: Any violation of these prohibited uses will result in immediate account termination and may be reported to appropriate authorities. We reserve the right to investigate and prosecute violations to the fullest extent of the law.

Intellectual Property Rights

Your Content: You retain full ownership of all content generated for you through our Service, including icebreakers, notes, and any other output. We do not claim any ownership rights to your generated content.

Our Service: The Service itself, including its original content (excluding content provided by users), features, and functionality, remains the exclusive property of Intro and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

License Grant: We grant you a limited, non-exclusive, non-transferable license to use our Service for your personal or business networking purposes in accordance with these Terms.

Disclaimers & Limitations of Liability

Service "As Is": Our Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

No Professional Advice: The icebreakers and content generated by our Service are for networking assistance only and should not be considered professional advice.

Limitation of Liability: To the maximum extent permitted by law, Intro shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service. Our total liability shall not exceed the amount paid by you to us in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Intro and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of another party.

Account Termination

By You: You may terminate your account at any time through your account settings. Upon termination, all your data will be immediately deleted as described in our Privacy Policy.

By Us: We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities. We will notify you by email before terminating your account unless immediate termination is necessary to prevent harm or comply with legal requirements.

Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of law provisions.

Arbitration: Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the Arbitration Act 2010 of Ireland. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

Exceptions: Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Intro regarding the use of the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on our Service at least 30 days before the changes take effect. Your continued use of the Service after the changes become effective constitutes your acceptance of the revised Terms.